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Systems Analyst Associate-Salesforce CRM  

Detroit, Michigan

POSTING DATE
2020-09-12 00:00:15 
COUNTRY
United states 
RELOCATION PROVIDED
No  
REMOTE WORK?
No  

Job details  »

Plan, develop, test and implement IT system solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. This is an entry level/intern position supporting one business process/system with low complexity or one or more organization. Participate as part of a project team for small scope.

Participate in the translation of requirements into functional design documents and in system design process for new or enhanced systems. Participate in test planning process for modifications or new systems. Perform user acceptance and systems testing as needed. Document system modifications. Support the development of system manuals. Assist with the identification, investigation and statement of problems. Research and read documentation for systems currently being used within the organization. Collect data and develop reports for the assessment of performance against Service Level Agreements (SLAs), as needed. Support achievement of SLAs. Other duties may be assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE
  • Bachelor's degree in related field preferred.
  • One (1) year of relevant system solution development, testing and implementation or intern work experience preferred.
OTHER SKILLS AND ABILITIES
  • Strong analytical, technical, interpersonal and communication skills.
  • Ability to work independently, or within a team environment.
  • Other related skills and/or abilities may be required to perform this job.
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.

Job Information Technology
Primary Location Detroit
Organization Health Plan Business IT-7119
Schedule Full-time

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