Title: Tableau Developer

Location: New York City, NY

Duration: 6 months

Job Description:

Tableau developer:

Very Strong on SQL Skills

Tableau Development expert

Must have Data warehousing Concepts

Job Description: NICE Support Engineer

Summary:

• Client is seeking an individual software professional to work with Contact Center Voice recordings technology Production Support team on various technologies like Java, VXML etc., and tools like Splunk, App Dynamic, Nice, IEX etc.
• The primary responsibility is to ensure application stability and availability, incident management, Release support and to drive continuous process improvements and innovation to bring down cost of IT operations.
• The ideal candidate must be highly self-motivated, proactive, attention to detail, good mentor & leader with strong communication & management skills to interact with partners/Vendors and other Prod Support teams like L1, L3, Application and Business stakeholders as required.
• Ability to think of process improvements to improve platform stability and resiliency is needed.

Responsibilities:

Production application incident management Production problem research and issue resolution Sev3 problem ticket tracking and closure activities Review production changes, setup/update monitoring for changes Improve application stability and reduce noise/errors Release & deployment support Communicate with peers and supervisors routinely, document work, meetings, and decisions

Qualifications:

• Extensive experience in with Nice Voice Recording devices and solutions Experience with user administration on all linked NICE Recording Core Servers NICE Interaction Management 4.1 NICE Engage 6.X MS SQL with hands on experience on Stored Procedures and ETL Programming knowledge of Java, VXML etc.
• Good understanding of SDLC process Understanding of regular expressions Understanding of Windows,f Linux and Unix environment & commands -Required to effectively work on production issues Should have excellent analytical and problem solving skills
• Good documentation skills - Required to close the tickets and/or send updates/reports to various stakeholders Organizational and Multi-tasking skills

Preferred Skills: Nexidia, IEX 6.4 WFM, Symon

Regards,

Manju Reddy

732-579-8272

Contract length: 12 months

Job Type: Contract

Experience:

• aws: 1 year (Preferred)

Education:

• Bachelor's (Preferred)

Work authorization:

• United States (Preferred)