Delivery Executive
This role is for Learning Services team. This is to support the Delivery part which requires excellent verbal and written communication skills to work effectively with a diversified group of Internal Team & Vendor at all levels.
Delivery Roles:
Roles and Responsibilities:
➢ To plan and organize end to end operations related to training and development on different technologies to customers.
➢ Create & propose a learning solution by understanding the Client’s expectation for a project oriented technical expertise.
➢ Work with subject matter experts on designing training content and delivery. Plan out the programs including timelines, budget, target audience and mode of execution.
➢ Conduct discussions with Business Head to understand the process and accomplish the business needs
➢ Scheduling the meetings
➢ Follow up with associates post to training to gather required details as per the training request
➢ Identifying the new vendor pool and maintain the data.
➢ Interaction with sales, finance, travel desk, and the vendors for the proper execution of the tasks given
➢ Identify the problems and significantly improve by adapting existing methods and techniques.
➢ Maintain monthly reports as per technology wise, Timesheets from resources
➢ Participate in monthly reporting meetings
Qualifications

➢ Bachelor's Degree with work experience in a corporate environment

➢ 3+ years’ learning delivery experience in a complex global environment (flexible) ➢ Experience in working with Sales, Delivery and Operations team to understand the procedures and processes

➢ Experience in identifying and maintaining vendor pool data.

➢ Excellent organizational, analytical, interpersonal, verbal, and written communication skills.

➢ Strong collaboration skills

➢ High degree of professionalism and discretion with ability to handle high-level confidential data

➢ Proficient in Microsoft Office tools