Work Address Permanent Remote. Exp Level : 1+ years
Experience ( Relevant) Pulling and compiling metrics data from Microsoft Excel documents and from various ITSM toolsets into reports.
Top 3 skills which is mandatory Advanced Microsoft Excel skills required
Ability read and understand data regarding major incident handling
Strong Analytical skills
Shift Timings 12:00 AM – 09:00 AM US CT Mon - Fri
Start date Immediate
• Please do screen your candidates for excellent communication skills with no mother tongue influence
• The candidate should have exposure to various ITSM tools. Viz. SNOW, SOM, ITSM, etc.
• The candidate should have exceptional hands-on on MS excel

POSITION OVERVIEW : Responsible to handle reporting functions POSITION GENERAL DUTIES AND TASKS :

• Responsible for pulling and compiling metrics data from Microsoft Excel documents and from various ITSM toolsets. Advanced Microsoft Excel skills required Ability read and understand data regarding major incident handling Strong Analytical skills Strong communication skills Strong english written and verbal skills