Responsibilities

• Responsible to drive and deliver best-in-class experience to students and parents through a structured program

• Design and build robust and scalable program to deliver ideal experience to students and parents across segments and grades

• Carve out relevant projects for the team to drive new initiatives and deliver on objective metrics

• Ensure a strong metrics focused approach is applied in the Training planning and delivery. Organize and facilitate the release meetings, planning, release stand-up meetings, reviews, retrospectives and demos.

• Ensure that the teams are updating project-tracking systems to provide visibility and transparency on the releases

• Highlight the risks, the schedule, effort, scope variances as and when they occur and help the engineering owner with enough insights to make informed decisions.

• Possess excellent communication skills providing transparency and enabling information radiators.

• Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the goal.

• Facilitate discussions and conflict resolutions during planning meetings and other sprint meetings.

• Coordinate with the required dependent teams to help the engineering owner tie up all the deliverables and arrive at the launch dates.

• Effective status reporting to all the stakeholders based on the agreed upon frequency.

Basic Qualifications

• Understand and ability to work in unstructured and chaotic startup culture

• Ability to champion customer(parents) and consumer(students) need to deliver the best experience

• Strong understanding of the various metrics to be tracked across the entire training lifecycle

• Assertive and willing to make the tough calls when needed. - Excellent team player and team builder.

• Championing continuous improvement in the workspace and the projects to drive efficiency.

• Ability to work with minimal supervision in a very dynamic and timeline and time zone sensitive work environment.

• Excellent interpersonal skills, ability to work with diverse cultural teams.

• Ability to deal with multiple projects and deadlines and be able to communicate the delays well ahead of the time it occurs.

• Strong analytical and problem-solving skills with high attention to detail.

• Should be result & detail oriented and must have the ability to multi-task and work long hours under pressure with minimum supervision