Role: Business Support Analyst - CPQ

Experience: 5+ years

Location: Remote

Job Description

The Business Support Analyst will report to the Manager, Business Applications Support

As a Business Support System Analyst within the Sales Automation team, you will be

responsible for managing and supporting System Tasks, Initiatives, and Projects that

support our Go To Market and Sales Execution Strategy.

Responsibilities:

1. Understanding of SFDC functionality with emphasis on CPQ Related objects in Sales Cloud
2. Understanding of Quote to Cash Process.
3. Design and configure Salesforce CPQ to support product configuration, pricing,quoting and contract management processes.
4. Develop and maintain Salesforce CPQ functionality including price rules,product rules, approval rules,product bundling and discounting structures.
5. Conduct testing,troubleshooting and bug fixing to make sure accuracy of Salesforce CPQ solutions.
6. Understanding of SFDC Admin functionality which includes object management,security model,FLS,Lightning App Builder,Lightning
7. Flows,Validation Rules,Workflow rules and Process Builders,Reports and Dashboards.
8. Analyze CPQ cases ,user feedback and current implementations and identify scope of process improvement.
9. Coordinate with cross functional teams like deal desk , BSA, and development team to fix issues.
10. Good to have Salesforce certified Admin /PD1 certification and knowledge on APEX.
11. Should have SFDC admin experience and hands on experience with Validation Rules, Workflows, Flows , Process builders.

About us:

At Cloudely, we work with a single mission: Transform the way clients experience Product & Implementation, Development, and Support. Growth is a journey and never a destination. We are constantly thriving to grow in gaining the trust of clients globally in offering services across Salesforce, Oracle, Robotic Process Automation, DevOps, Web, and Mobile Programming to name a few. And we are just getting started!We have fabulous opportunities for you to grow along with us! At Cloudely, you will get what you are looking for: the scope to learn, prove and grow.The way to your dream job and organization is just a click away. Share your resume at [email protected]. To know more about us, please visit www.cloudely.com.