At Cloudely, we work with a single mission: Transform the way clients experience Product & Implementation, Development, and Support.

Growth is a journey and never a destination. We are constantly thriving to grow in gaining the trust of clients globally in offering services across Salesforce, Oracle, Robotic Process Automation, DevOps, Web, and Mobile Programming to name a few. And we are just getting started!

We have fabulous opportunities for you to grow along with us! 

At Cloudely, you will get what you are looking for: the scope to learn, prove and grow. We are now actively seeking success-hungry candidates who want to grow in the domain of FSL.

Role: FSL Developer & Lead

Location: Bangalore & Hyderabad is preferred / Chennai & Pune

Job Description:

·         At least 5 Years of IT experience

·         Certified Salesforce Field Service Lightning Consultant preferred

·         Experience with setting up FSL data model (Work Orders, Service Appointments, Service Resources, Territories, etc)

·         Ability to configure Service Rules and Objectives in support of Field Service business processes

·         Experience installing FSL managed package and guided setup configuration

·         Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the support community

·         Resolve customer service issues and skillfully manage complex customer service problems.

·         Manage customers' expectations and experience in a way that results in high customer satisfaction.

·         Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.

·         Assist with the design and delivery of product and other technical training.

·         Review support cases for technical and troubleshooting accuracy.

·         Define and describe technical best practices.

·         Salesforce Service Cloud foundational knowledge

·         SOQL/SOSL

·         Deployment- Metadata API/ANT Migration tool/CLI

·         Flows/Process Builder

·         Authentication, SSO/Auth Provider 18. Lightning Experience - Lighting Web Components & Aura

·         Apex(Synchronous and Asynchronous)

·         Integration - REST/SOAP/Bulk API

·         Debugging/Troubleshooting Errors

·         Visualforce

·         Sites/Communities/Force.com

·         Salesforce Service Cloud foundational knowledge

·         ClickSoftware or Service Power knowledge would be added advance

·         Telecom FSL implementation will be added advantage.

The way to your dream job and organization is just a click away. Share your resume at [email protected]. To know more about us, please visit www.cloudely.com.