Experience: 7-12 yrs

Job description:

1. Minimum 4 years experience with Sales cloud is required & minimum 2-3 implementations in Sales Cloud
2. Good knowledge of functions and processes of different business units
3. Ability to critically evaluate business needs, identify opportunities for improvement and decompose high-level information into detailed requirements
4. Proficient in major business processes like CRM and in building a solution top-down
5. Demonstrated ability to interact and collaborate with key functional business users and ability to guide users towards Best Practices
6. Perform detailed analysis of business requirements and document the business process flows
7. Create and maintain the Functional Specs documentation and work collaboratively with the team to test and deploy the system changes
8. Ability to manage and own quality of deliverable to business users
9. 10.Experience with SDLC process (Software Development Life Cycle) including application development, testing, deployment, operations, documentation
10. Ability and willingness to work with a global IT team, including other BSAs, Developers, QA and Project Management
11. Detail-oriented, organized, self-motivated and a great team player with excellent interpersonal skills
12. Expert in handling crucial conversations with the customer coupled with good negotiation and conflict-resolution skills
13. Excellent communication and problem solving skills, with a try until you succeed attitude
14. Salesforce certification desired

About us:

At Cloudely, we work with a single mission: Transform the way clients experience Product & Implementation, Development, and Support. Growth is a journey and never a destination. We are constantly thriving to grow in gaining the trust of clients globally in offering services across Salesforce, Oracle, Robotic Process Automation, DevOps, Web, and Mobile Programming to name a few. And we are just getting started!

We have fabulous opportunities for you to grow along with us! 

At Cloudely, you will get what you are looking for: the scope to learn, prove and grow. 

The way to your dream job and organization is just a click away.

Share your resume at [email protected]. To know more about us, please visit www.cloudely.com.