Responsibilities:

• Leading and day-to-day management of a technical team

• Salesforce development (Salesforce Marketing Cloud SFMC, Force.com, Apex, Visual Force)

• Will help identify configuration (declarative) or customization (programmatic) needs

• Leading the evaluation of business and technical requirements

• Reviewing and correcting project direction, approach and key artifacts

• Evaluation of options and subsequent presentation and education of the customer/partner

• Significant involvement and guidance in project decision making

• Identification and pro-active management of risk areas

• Commitment to seeing an issue through to complete resolution.

• Identifying and leading internal strategic initiatives to grow the consulting practice and teammates

• Serving as an active contributor to the practice knowledge and resource base

• Mentor, educate, and enrich technical and non-technical resources and partner colleagues.

• Building relationships with business partners, internal and external

• Contributing to growth of Optum’s Professional Services team.

Required Skills/Experience:

• Active Salesforce Certification(s) – ex. 201, 401, 501

• Prior technical team leadership/management

• Architectural experience within Salesforce

• Consultative mindset and actions

• Operated in an Agile/Scrum environment

• Very proficient in object oriented design and using design patterns

• Ability to influence and educate customers and colleagues

• Strong Communication skills

• Experience with integration into/from Salesforce

Desired Skills/Experience:

• Healthcare / Call Center knowledgeable beneficial

• Mulesoft experience very beneficial

Salesforce Marketing Cloud experience very beneficial.