Location: Remote

Experience: 5+ years

Job description:

1. 5+ years of Overall & relevant Tech Lead experience.
2. 2 end-to-end Field Service Lightning implementations Previous experience as a Solution Engineer in the Field Service, CRM, Contact Center, or Customer Service space.
3. Deep functional understanding of field service operations and processes.
4. Prior experience with Field Service Lightning configuration & customization.
5. Prior experience with the implementation of Salesforce.com functionality.
6. Firm understanding of Salesforce.com best practices.
7. Prior experience working on an agile project.
8. Have solid knowledge in Service Cloud.
9. Business requirements assessment and delivery of findings including key pain-points.
10. Proposes solutions to meet business needs, and ROI where applicable.

Salesforce Certifications: Field Service Lightning Consultant, App Builder & Admin preferable

About us:

At Cloudely, we work with a single mission: Transform the way clients experience Product & Implementation, Development, and Support. Growth is a journey and never a destination. We are constantly thriving to grow in gaining the trust of clients globally in offering services across Salesforce, Oracle, Robotic Process Automation, DevOps, Web, and Mobile Programming to name a few. And we are just getting started!We have fabulous opportunities for you to grow along with us! At Cloudely, you will get what you are looking for: the scope to learn, prove and grow.The way to your dream job and organization is just a click away. Share your resume at [email protected]. To know more about us, please visit www.cloudely.com.