Total Yrs of experience: 7-10 years

Location: Bangalore

Job Responsibilities:

1. Manage daily support and maintenance of Salesforce platform instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
2. Communicate with project managers, clients, and other developers in designing cohesive project strategies and ensure effective collaboration throughout all phases
3. Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully

Required skills:

1. Minimum work experience 10+ years of software operations, 8 years of Demandware/Salesforce Commerce application support
2. Experience working with Demandware/Salesforce Commerce Cloud (SFCC), should be a certified person in Sales force commerce cloud
3. Retail / B2C ecommerce experience in site merchandising operations, reporting, site search, campaign & promotions management and maintenance
4. Strong experience in ecommerce domain (PIM, OMS, CRM, integrating branded content sites)
5. Strong knowledge on web development technologies including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX
6. Experience in multi-system integration
7. Good experience in managing a team of at least ten members.
8. Should have good experience in Client interaction

Leadership qualities :

1. Can coach & mentor the team, can proactively initiate good operations practice
2. Proven ability to effectively communicate complex ideas, issues, concepts, and solutions to all levels of the organization, including executive leadership and the business
3. Strong customer services skills focusing on customer success
4. Strong organizational and planning skills

About us:

At Cloudely, we work with a single mission: Transform the way clients experience Product & Implementation, Development, and Support. Growth is a journey and never a destination. We are constantly thriving to grow in gaining the trust of clients globally in offering services across Salesforce, Oracle, Robotic Process Automation, DevOps, Web, and Mobile Programming to name a few. And we are just getting started!We have fabulous opportunities for you to grow along with us! At Cloudely, you will get what you are looking for: the scope to learn, prove and grow.The way to your dream job and organization is just a click away. Share your resume at [email protected]. To know more about us, please visit www.cloudely.com.