Cloudely is the global leader for technology recruitment, supporting Salesforce, Robotic Process Automation (RPA), DevOps, Web and Mobile Programming skills and more. We have many opportunities throughout North America and India. By specializing solely in placing candidates in the high-tech market we have built relationships with most of the key employers and have an unrivalled understanding of where the best opportunities are.

Role: SFDC Business Analyst

Position Description:

• SFDC business analyst 5+ years exp; Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements.
• Build effective and productive key business stakeholder relationships (including BPO).
• Early involvement in solution design and estimations. Knowledge for Salesforce business analyst

• Understands how the IT solution supports the Business Process End2End. Has process and IT landscape expertise in Healthcare.
• Analyze main business processes and requirements and translate into IT solutions.
• Responsible to maximize the use and acceptance of standard/catalogue-based solutions to support business needs driving industry best practices processes.
• Responsible to maintain product backlog with user stories to cover development effort for the upcoming sprints.
• Develop user stories/ wireframes (both functional and system operational requirements) and work with client on elaboration and ambiguity resolution.
• Ongoing validation of deliverables against requirements.
• Flexibly respond to shifting business needs and priorities.
• Prior to UAT validates that solution meets business requirements.
• Train key users and ensure availability of training and support materials.

Position Requirements:

• Proven knowledge of business process and its KPI’s, including best practices to support the relevant business processes {Sales and Services processes}.
• 4 years of minimum implementation experience in cloud-based CRM platforms like SFDC Service Cloud is required.
• Customer facing consulting, good stakeholder management skills are required.
• Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
• Prefer minimum 8+ years of IT experience, including Agile.
• Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among global work groups

Apply today!
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also send your resume to: [email protected]. To learn more about Cloudely, Inc, please visit www.cloudely.com.

Cloudely, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with respective law prevailing in the country, all persons hired will be required to verify identity and eligibility to work in respective country and to complete the required employment eligibility verification document form upon hire.

We welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future.