At Cloudely, we work with a single mission: Transform the way clients experience Product & Implementation, Development, and Support.

Growth is a journey and never a destination. We are constantly thriving to grow in gaining the trust of clients globally in offering services across Salesforce, Oracle, Robotic Process Automation, DevOps, Web, and Mobile Programming to name a few. And we are just getting started!

We have fabulous opportunities for you to grow along with us! 

At Cloudely, you will get what you are looking for: the scope to learn, prove and grow. We are now actively seeking success-hungry candidates who want to grow in the domain of SFDC.

Role: SFDC ​​Technical Architect

Experience: 8+ years

Job Description:

1. A technical architect (TA) designs the key technical components of the solution and helps direct Appirio technical resources to develop and deliver the project deliverables
2. The TA reduces the overall project technical risk by uncovering design issues early in the project life cycle, shares implementation best practices, and recommends solution alternatives
3. Additionally, the TA often conducts design/code reviews during major project milestones

Responsibilities:

• Hands on design and development of custom solutions on the force.com platform including significant work in Apex, VisualForce, integration and application data migration
• Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project
• Serves as the technical expert on Appirio projects focused on Salesforce.com - Sales Cloud, Service Cloud, community cloud and the Force.com platform
• Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment
• Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution
• Provides mentoring and guidance to other team members, including offshore team members
• Conducts business with the utmost professionalism including:
• Fulfills commitments consistently on-time and proactively escalates commitments that are in jeopardy
• Responds promptly to requests and never allows queries to fall into a "black hole." 
• Attends meetings on time, always
• Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project
• Familiar with project management fundamentals and fulfilling the project management role on projects
• Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com, Google, Workday and other custom solutions
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment
• Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution
• Provides mentoring and guidance to other team members, including offshore team members
• Serves as subject matter expert
• Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest
• Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions
• Travels to client site as required
• Generates timely status reports, time tracking, and expense reports
• Functioning as leader within the organization and industry. Examples may include subject matter expert, Community leader, Silver Lining lead, speaker at industry events
• Participates actively in Discussions, building a reputation as a go-to resource for the toughest problems. Contributes to the wiki, contributes to the Asset Libraries, Cloud Management Center, sponsors new employees, and presents Cool Code at Lunch and/or Continuing Ed sessions
• Provides presales support as requested
• Achieve published company utilization targets
• Brings 8+ years project experience with packaged software or custom development implementations
• Brings experience with CRM software (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.), Messaging software (Google, Exchange, Lotus Notes), HR/Financial/Payroll software (Workday, Peoplesoft, Oracle, SAP etc), or Messaging and Collaboration software
• Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality
• Understand platform limitations and design alternatives to work around limitations
• Ability to split time between many projects at once
• Identify when business requirements conflict with technical capabilities
• Provide constructive feedback to project teams
• Monitor technical deliverables for consistent quality as well as compliance with Appirio standards
• Partner with project managers to monitor project status and risk areas
• Perform the most advanced design and development tasks

Education and Required Experience:

• Bachelor’s Degree in Computer Science, Business or a related field
• 8+ years of experience in a hands-on technical leadership position
• 5+ years of experience with Salesforce.com in a development or configuration and integration capacity
• Knowledge and experience of OOTB SFDC and Vlocity capabilities
• Knowledge and experience of Service Cloud
• Good to have Sales Cloud or Community Cloud (optional)
• Knowledge and experience of integration with Contact Centre (preferably Genesys), CTI
• Good to have WSO2 knowledge
• Telecom experience (preferable)
• Experience with integrating into Adobe Experience Manager  
• Salesforce advanced administrator, advanced developer, or technical architect certifications highly preferred
• One or more current Salesforce.com certifications (developer, administrator, sales/service, TA, etc)
• Had to spent at least a year as Technical Lead in different projects

The way to your dream job and organization is just a click away. Share your resume at [email protected]. To know more about us, please visit www.cloudely.com.